Root & Vessel Guarantee
Quality & Satisfaction are Guaranteed!
Your satisfaction is important to us, and we stand behind the quality of our products. Root & Vessel® planters and accessories are guaranteed to be effective and free from defects for up to 1 year from the original purchase date.
If your products arrive damaged or missing parts, or if they fail within one year of the original purchase date due to a manufacturing defect, we’ll replace or refund them. Please contact us if this happens.
If you’re not satisfied with your purchase, simply return it within 60 days. You're able to exchange it, get refunded to your original payment method, or receive store credit. Use our returns & exchanges page to generate your pre-paid shipping label. Note any shipping fees from the original order are non-refundable.
Quality & Satisfaction Guarantee applies only to Root & Vessel®-brand products purchased directly from RootandVessel.com.